Patrick Miami is a Digital Transformation Executive with over 30 years of Retail experience. Driven by a dinamic curiosity his team is currently working on unleashing the full potential of the MS mode memberbase. Choosing Voyado as the one-stop marketing automation and loyalty engine to reach a more customer centric approach in all channels.
Title of the presentation: MS Mode: Digital transformation with Voyado
Short description of the presentation:
With the pandemic hitting retail and the fashion industry hard, a lot of companies needed to adapt and accelerate their digital transformation. Listen in to Patrick Miami, CCO at MS Mode and how they leveraged Voyado, a Customer Experience Platform (CXP) to meet the needs of todays customer and create personalized 1:1 communication. In this session is also Felix Kruth, Product Director at Voyado who will share his 12+ years of expertise within the digital customer experience space.